Free · No login · Sourced from the CFPB
Look up any financial company's complaint record
Banks, credit card issuers, lenders, loan servicers, debt collectors and credit bureaus: see what people have complained about, in plain English, straight from the Consumer Financial Protection Bureau's public database.
Try: NAVY FEDERAL CREDIT UNION CAPITAL ONE FINANCIAL CORPORATION Navient Solutions, LLC. EQUIFAX, INC.
- Real complaints, not reviews. Every figure comes from the CFPB's public complaint database, and every complaint links to its original record.
- Compass Check. Fixed, published rules sort each company's last six months into one of eight patterns. No AI decides the pattern.
- Plain-English summary. AI puts the figures into words, and software checks its numbers against the data before you see them.
Complaint history
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AI Summary
Compass Check
Reads this company's last six months of CFPB complaints against fixed rules and lands the needle on one of eight patterns. No AI is involved in choosing the pattern.
Pattern
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Complaints
Every complaint the CFPB has published about this company, newest first. Filters change this list only; the summary and Compass Check always use the last six months.
| Date received | Product | Issue | Company response | Timely? | State | CFPB record |
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